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To redeem a Gift Certificate, please call to book!(516)809-8980

 

Important Information

Please note the following regarding all bookings for your Escape Room experience:

Sales: 

All sales are final.

Arrival:

Please double check your booking date and time and arrive 20 minutes prior to your booking. We do have to keep a strict schedule, so your 60 minutes does begin at your reservation time, whether you are in the room or not. If your group does not occupy the full capacity of the room, we will not allow you to enter the room if you are more than 5 minutes later than your booking start time. No refunds are given under any circumstances. 

Waiver: 

All participants must sign waiver upon arrival. Any participants under the age of 18 must have parent or guardian sign waiver.

Private Room: 

Unless you have booked out the full capacity of the room, other parties can book the remaining available slots. 

Age Restrictions: 

All children 14 and under must be accompanied by a participating adult. *If booking prey, anyone 16 and under must be accompanied by a participating adult.*

Changes to your reservation:
There are no refunds or cancellations under any circumstances. You may reschedule your reservation if we are given 48 hours notice.

Early termination:
Please be advised that we monitor every room. Your experience may be terminated before your allotted time if our staff determines you are exhibiting behavior that is disruptive, unsafe, or inappropriate.